Reps learn on the job, which means your best leads are the tuition. Missed discovery questions, weak objection handling, campaigns half-remembered from the slide deck last Tuesday. It all shows up as lost revenue.
Four layers, one platform. Upload your campaigns and methodology, let reps rehearse with AI customers as often as they need, and watch every scored session feed your coaching loop.
Spin up a sceptical buyer, a churning enterprise account, a high-maintenance regular. Pocket Customer stays in character, pushes back, and holds the line the way your real customers actually do.
When a rep drifts, the assistant gently surfaces the next best question, so they stay on script without sounding scripted.
Drop in the new campaign brief at 9am. By 9:05 every rep is rehearsing the pitch.
Your methodology, your weights. We don't impose ours. We measure against yours.
Every session produces a rubric-graded transcript. Managers coach the gap, not the guess.
While your rep is talking, Pocket Customer is listening, tracking discovery coverage, surfacing script cues, scoring in real time against your rubric.
No custom implementation project. No six-month rollout. You upload your stuff, we wire up the AI, your reps start rehearsing.
Campaign briefs, call scripts, objection libraries, scoring rubrics. Everything your top performers already know.
Five minutes between calls. Ten minutes before a big pitch. Pocket Customer is always in their pocket.
Every session scored against your rubric. Weak points flagged. Strengths reinforced. Data that actually informs 1:1s.
25 minutes. Bring a recent campaign brief and we'll have your roleplay live within three days.
We'll send a calendar link within the hour. In the meantime, feel free to explore how it works.
Pocket Customer is built on performOS, the operating system for high-performance frontline teams. Click through to see the full platform.
performos.com.au →